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# SiMS HQ — Build Status
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_Internal ops console for running our software business. Not shipped to clients._
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_Last reviewed: 2026-07-17 · Version 0.1.0_
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HQ is the back-office console we use to run ~300 Classic client relationships:
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the client book, our software module catalogue and dated price book, quotations /
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proforma / invoices / credit notes with editable letterhead templates and PDF
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output, shareable public document links, call & interaction tracking, AMC
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contracts, AWS cost recovery, payments & allocations, recurring billing, and
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Gmail reminders with bounce handling — plus reports, a money dashboard, an
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append-only audit trail, an APEX cutover importer, and a background scheduler.
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The 2026-07-17 quote-to-close slice (D16) added employee management with
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owner / manager / staff roles, account-owner routing on clients, a cross-client
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pipeline chase-list with derived stages, and escalating quote follow-up
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reminders driven by the dated `reminder_schedule` table.
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## Verification state
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| Check | Result |
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| --- | --- |
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| `npm install` | clean |
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| `npm run typecheck` (root + workspaces) | clean, no errors |
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| `npm test` (`vitest run`) | **293 tests pass across 57 files** |
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The 293 figure is the live `vitest run` count measured 2026-07-17, after the
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quote-to-close funnel slice and its review fixes. Test files live under
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`apps/hq/test/` (49 files, including `employees`, `employees-routes`,
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`client-owner`, `pipeline`, `quote-followup`, and `reminder-schedule`),
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`apps/hq-web/test/`, and `packages/{domain,auth,billing-engine,ui}/test/`.
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## Architecture
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- **Backend** — `apps/hq/src`, Express over `better-sqlite3`. Every table sits
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behind plain-function "portable repositories" (the D12 pattern: functions take
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the DB handle, no ORM). SQLite-only SQL (`ON CONFLICT`, `INSERT OR IGNORE`) is
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flagged in comments for a later Postgres port. DB file: `data/hq.db` (WAL mode);
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`HQ_DATA_DIR` overrides the location, `:memory:` is used by tests.
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- **Frontend** — `apps/hq-web`, React 19 + Vite 6, `react-router-dom` v7 hash
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router. Talks to the server over `/api` with a bearer token kept in
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`localStorage`. In production the server serves the built SPA from
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`apps/hq-web/dist`; in dev Vite runs separately.
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- **Shared packages** (trimmed forks under `packages/`): `@sims/domain`
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(ids, money, business-day, doc-series, GSTIN, documents), `@sims/auth` (scrypt
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password hashing), `@sims/billing-engine` (GST compute + tax resolution),
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`@sims/ui` (React component kit + theme).
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- **Build/run**:
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- Root: `npm install`, `npm run typecheck`, `npm test`.
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- Server: `apps/hq` — `npm run build` (esbuild → `dist/server.cjs`),
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`npm start` (build + run). Listens on `HQ_PORT` (default **5182**); the
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scheduler starts with the server.
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- Web: `apps/hq-web` — `npm run dev` / `npm run build`.
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- CLI: `npm run import` (APEX importer), `scripts/gmail-connect.ts` (one-time
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Gmail OAuth).
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- Env: `HQ_PORT`, `HQ_DATA_DIR`, `HQ_SECRET_KEY` (64 hex / 32 bytes, for token
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encryption), `GOOGLE_CLIENT_ID` / `GOOGLE_CLIENT_SECRET`,
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`AWS_ACCESS_KEY_ID` / `AWS_SECRET_ACCESS_KEY`.
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## Database schema (`apps/hq/src/db.ts`)
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The schema creates 26 tables on open; `migrate()` additively backfills three
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columns (`module.quote_content`, `email_log.bounced`, `client.owner_id`) on
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older DBs and widens two CHECK constraints via a guarded, transactional
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table rebuild (`rebuildTable`: `staff_user.role` gains `manager`,
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`reminder.rule_kind` gains `quote_followup`) — a no-op on fresh DBs and on
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re-runs.
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| Table | Purpose |
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| --- | --- |
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| `staff_user` | Console logins / employees — owner · manager · staff role, scrypt salt+hash, active flag |
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| `session` | Bearer session tokens with expiry |
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| `client` | Client registry — code, name, GSTIN, state, contacts (JSON), status, account owner (`owner_id` → `staff_user`), source |
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| `module` | Software module catalogue — SAC, allowed billing kinds, multi-sub flag, quote-content lines |
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| `module_price_book` | Dated prices per module/edition/kind (latest effective row wins) |
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| `client_module` | A module assigned to a client — lifecycle status, install/complete/train dates, next renewal |
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| `tax_class` | GST rate classes (dated); `GST18` seeded at 18% |
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| `doc_series` | Per (doc_type, FY) running number + prefix |
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| `document` | QT / PROFORMA / INVOICE / RECEIPT / CREDIT_NOTE — totals, status, ref chain, JSON payload |
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| `document_event` | Per-document timeline (created / issued / sent / converted / cancelled / credit_note …) |
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| `document_share` | Opaque public share tokens — expiry, revoked flag |
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| `payment` | Money received — mode, reference, amount, TDS |
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| `payment_allocation` | How a payment is applied across invoices |
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| `email_account` | The single Gmail sending identity — encrypted refresh token, active/dead status |
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| `email_log` | Append-only send trace — sent/failed, gmail message id, error, bounced flag |
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| `setting` | Key/value store — `company.*` identity, `template.*` letterhead text, reminder + AWS config |
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| `audit_log` | Append-only before/after JSON for every mutation |
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| `stg_client` | APEX import staging for clients (per-row problem list) |
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| `stg_invoice` | APEX import staging for invoices (per-row problem list) |
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| `recurring_plan` | Recurring billing — cadence, amount-or-price-book, next run, auto/manual policy |
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| `amc_contract` | AMC contracts — coverage, period, amount, reminder days, linked invoice |
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| `interaction_type` | Interaction type lookup (call, site visit, training, …) |
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| `interaction` | Client interaction log — outcome, notes, follow-up date |
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| `reminder` | Reminder rows — rule kind (now incl. `quote_followup`), subject, due period, status; `UNIQUE(rule_kind, subject_id, due_period)` idempotency key |
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| `reminder_schedule` | Dated reminder cadence + follow-up message text per rule kind — `effective_from`/`_to` window, CSV day offsets (a cadence change is a new dated row) |
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| `aws_usage` | Per-client per-month AWS storage/transfer/cost; `UNIQUE(client_id, month)` upsert key |
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## Backend capabilities
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Everything below is implemented and exercised by tests via the Express router
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(`apps/hq/src/api.ts`) or the scheduler.
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- **Auth & roles** — email + password login (scrypt via `@sims/auth`), 14-day
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bearer sessions, `requireAuth` / `requireOwner` middleware, and **owner /
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manager / staff roles** with a shared server-side `ownerScope` gate: staff are
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forced to their own rows (any widening param is ignored), owner/manager see
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everything and may narrow via `?owner=`. `verifySession` requires the account
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to still be active, so deactivation kills unexpired tokens immediately. First
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boot seeds an owner and prints a one-time password to stdout.
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- **Employee management** — staff CRUD over the existing `staff_user` table
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(D16) via `repos-employees.ts` and the `/employees` routes: `GET /employees`
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for any signed-in user (name/owner pickers; returned whole with a `total`),
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owner-only create / rename / re-role / password-reset / deactivate /
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reactivate. Guards: the last active owner can be neither demoted nor
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deactivated, you cannot deactivate yourself, duplicate emails and empty
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patches are rejected cleanly; deactivation **and** password reset purge the
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user's sessions in the same transaction. Password hashes never leave the
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repo module and are never audited.
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- **Clients** — create / list / search (name·code·GSTIN) / get / patch, GSTIN
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checksum validation, auto-generated client codes, contacts as JSON, lead →
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active → dormant → lost status, and an **account owner**
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(`PATCH /clients/:id/owner`, owner/manager only, audited as `set_owner`) so
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bare leads are routable to an employee.
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- **Modules & price book** — owner-managed catalogue, dated price book
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(`priceOn` = latest effective row ≤ date), allowed billing kinds
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(one_time / monthly / yearly / usage), multi-subscription rule, per-module
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"what's included" quote-content lines.
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- **Client modules** — assign modules to clients, full delivery lifecycle
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(quoted → ordered → installing → installed → trained → live → expired /
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cancelled), install/complete/train dates, next-renewal date, single-active
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guard for non-multi-sub modules.
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- **Documents** — draft compose (`prepareDraft` is a pure compute half shared by
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save **and** the live preview, so they can't drift), issue (assigns the series
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number), legal status marks (sent / accepted / lost), the QT → PI → INV
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conversion chain via `ref_doc_id`, cancel (number stays consumed; blocked once
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payments are allocated), full/partial credit notes recomputed at the original
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invoice date, and a permissive preview endpoint. Issued documents are never
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edited — corrections are credit notes. Conversion is hardened (funnel spec
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F3/F4): a document with a live (non-cancelled) forward child refuses a second
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convert — one sale, one invoice — and PROFORMA → INVOICE rebuilds the carried
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lines through `computeBill` on the **invoice's own date**, so a dated tax
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change between proforma and invoice lands at the rate that is law on issue
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day. Accepting, losing, converting, or cancelling a quotation dismisses its
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open follow-up nudges in the same transaction (one audited row each).
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- **GST / billing** — `@sims/billing-engine` `computeBill` with intra-state
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CGST/SGST vs inter-state IGST split by place of supply, round-to-rupee, SAC
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labelling. Place-of-supply is fail-loud: a missing `company.state_code` throws
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rather than silently defaulting.
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- **PDF rendering** — puppeteer HTML → A4 PDF (lazy singleton browser),
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self-contained inline-CSS letterhead (`templates.ts`: `documentHtml`,
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`receiptHtml`, `documentHtmlSample`). Letterhead identity/text, doc titles,
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logo (data-URI) and accent colour all read live from settings; the accent is
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validated before interpolation.
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- **Public share links** — owner mints a 256-bit opaque token (default +30d
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expiry, or never), lists and revokes. One unauthenticated route
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`GET /share/:token` mounted outside `/api`, per-IP rate-limited (30/60s),
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renders the one document inline as PDF; unknown/expired/revoked tokens return a
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data-free "link unavailable" page. Tokens are never logged or audited.
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- **Email (Gmail)** — `gmail-connect` loopback OAuth (send + readonly scopes)
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stores an AES-256-GCM-encrypted refresh token. Sends go over the Gmail REST API
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(no SDK): access-token exchange, raw MIME build with PDF attachment, send.
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`invalid_grant` flips the account to `dead` and raises the dashboard banner.
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Document emails and templated reminder emails share the send path; every
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attempt is logged.
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- **Bounce handling** — polls the mailbox for mailer-daemon / postmaster DSNs
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since the last poll, matches failed recipients against `email_log`, flips them
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`bounced`, and raises an `email_bounced` reminder — idempotently.
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- **Payments & allocations** — record payments (bank / upi / cheque / cash /
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other) with TDS, allocate oldest-invoice-first or explicitly (never exceeding
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outstanding or settling power), TDS pooled with cash as settling power,
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advance-on-account computed on read, settlement status auto-flip
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(part_paid / paid), credit-note-aware outstanding, RECEIPT generation, and a
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pro-rata per-module billed-vs-settled view.
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- **Recurring billing** — monthly/yearly plans priced by amount or price book,
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auto/manual policy. Generation in the daily scan is transactional (claim +
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issue invoice + advance `next_run`, all-or-nothing) and at-most-once per period;
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auto plans send strictly after commit.
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- **AMC contracts** — create / patch / deactivate, paid state derived from the
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linked invoice's settlement (or a `legacy_paid` manual flag for imports), and
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one-click renewal-invoice generation against the seeded AMC module.
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- **Interactions** — seven seeded interaction types, logging with outcome and an
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optional follow-up date that feeds the daily scan.
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- **Pipeline chase-list** — `GET /pipeline` (`repos-pipeline.ts`): one
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cross-client ranked list with **derived** stages (Enquiry / New Project /
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Quoted-Waiting / Won / Lost — never stored; computed from `client.status` +
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the client's latest live quotation, so the slice added zero pipeline storage
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beyond `client.owner_id`). Age anchors on the first `sent` document event;
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the Waiting → Chase → Nudge → Final-nudge ladder and the green/amber/red
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bands read the same dated `reminder_schedule` offsets the reminder engine
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uses. Role-gated through `ownerScope` (staff see only their rows — quote
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owner = `created_by`, lead owner = `client.owner_id`), oldest-overdue sorts
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first, `all | mine | overdue | lost` filters (Lost hidden unless asked for),
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paginated with an honest `total`.
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- **Reminders & scheduler** — a deterministic daily scan (clock injected) detects
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`invoice_overdue` (monthly bucket), `renewal_due`, `amc_expiring`, `follow_up`,
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and **`quote_followup`** — an escalating chase on sent quotations anchored on
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the first `sent` event, at day milestones (default 3/7/14) resolved from the
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**dated `reminder_schedule` table** (`resolveSchedule`; message text is dated
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too, with code-constant fallbacks so a missing row never silences the engine).
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The queued row is the owning employee's nudge (owner derived
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`doc_id → document.created_by`); sending it emails the client a public share
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link — previews resolve an existing live link read-only and write nothing,
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while the real send path is the only place a share is minted (60-day expiry,
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live links reused; an unset `share.base_url` refuses loudly). Catch-up after
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downtime enqueues only the highest crossed milestone, and every reminder goes
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through `INSERT OR IGNORE` on its idempotency key. Send policy is the
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`quote.followup.policy` setting (default manual); auto sends drain strictly
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after the scan. The manual queue (`GET /reminders`) is now paginated with an
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honest `total` and owner-scoped (doc-less rows are shared work, visible to
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all), with `?status=` / `?owner=` narrowing; send / dismiss / preview and the
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templated emails in `reminder-templates.ts` work as before. The scheduler
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ticks on boot and every 6h (`unref`'d), also running the bounce poll and the
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monthly AWS cost pull.
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- **AWS cost recovery** — per-client per-month usage & cost, entered manually by
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the owner or pulled from Cost Explorer. The pull is SigV4-signed with
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`node:crypto` (no SDK), grouped by the `client` cost-allocation tag, assumes
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INR, upserts one row per (client, month), and is gated to once per calendar
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month. Cross-client cost ranking and per-client cost aggregation are exposed.
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- **Reports** — dues aging (0–30 / 31–60 / 61–90 / 90+ buckets), module revenue
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(billed vs settled), client profitability (billed / settled / AWS cost /
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margin), and the AWS cost ranking.
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- **Dashboard view** — "today's money": overdue invoices, recurring due this
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week, renewals this month, follow-ups today, recent payments, the live reminder
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queue (owner-scoped like `GET /reminders`, first page + honest total), and
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headline totals.
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- **Settings / letterhead** — owner-editable company profile (GSTIN & state-code
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validated) and template text (terms, declaration, jurisdiction, footer,
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signatory label, per-type titles), logo upload (base64 PNG/JPEG/GIF/WebP/SVG,
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≤200 KB), and a live sample preview through the one real renderer.
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- **Audit trail** — every mutation writes a before/after row; ids are
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monotonically-bumped UUIDv7 so same-millisecond writes stay strictly ordered.
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- **APEX importer** — stage `clients.csv` + `invoices.csv` (each row carries its
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own problem list), a verification report, and a commit that refuses to run
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while any staged row has problems; commit marks rows `source='apex'` and seeds
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the INVOICE series past the legacy numbers. CLI:
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`npm run import -- --dir <folder> [--commit]` (dry-run without `--commit`).
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## Frontend screens (`apps/hq-web`)
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Shell (`Layout.tsx`): grouped sidebar (WORK / CATALOG / INSIGHT / ADMIN) with
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lucide icons and a reminder-queue count badge, top bar with Ctrl+K command
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palette, Gmail status pill, theme/accent switcher and user chip, plus the
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Gmail-disconnected banner. Owner-only items (Employees, Document Template)
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appear in ADMIN; the warm ops-console restyle is the 2026-07-17 redesign spec. Routes (`main.tsx`):
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| Route | Screen | What it does |
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| --- | --- | --- |
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| `/login` | `Login` | Email + password sign-in |
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| `/` | `Dashboard` | Money headline cards, the reminder queue with send / preview / dismiss, and overdue / due-this-week / renewals / follow-ups / recent-payments tables |
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| `/pipeline` | `Pipeline` | Cross-client chase-list: derived stage, amount, owner, age and colour band per row with an explicit next action; `All / Mine / Overdue / Lost` chips, owner narrowing (owner/manager), pagination |
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| `/clients` | `Clients` | Search, list, inline new-client create; row → client 360° |
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| `/clients/:id` | `ClientDetail` | Client 360°: record header + status, **account-owner dropdown** (owner/manager), module assignment & lifecycle, documents, payments & dues (record payment, advance), recurring plans (owner), AMC contracts (owner), interaction log with follow-ups, and AWS usage |
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| `/modules` | `Modules` | Module catalogue + dated price book; owner edits (create module, quote content with live sample preview, add prices), staff read-only |
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| `/reports` | `Reports` | Dues aging, module revenue, client profitability, and an AWS cost bar chart by month |
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| `/documents/new` | `NewDocument` | Quotation-in-minutes composer: client type-ahead, line editor, server-computed GST, and a live PDF-fidelity preview (desktop split view / mobile sheet) |
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| `/documents/:id` | `DocumentView` | Document page: PDF preview, state-driven action bar (issue / send / mark / convert / cancel / credit note / record payment), share & download group (copy link / WhatsApp / native share / revoke), event timeline and email log |
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| `/settings/template` | `DocumentTemplate` | Owner-only letterhead editor (company + boilerplate + titles + logo) with a live sample preview |
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| `/employees` | `Employees` | Owner-only staff management: add / edit / re-role / reset password / deactivate / reactivate, surfacing the last-owner and self-deactivation guards |
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The composer, quote-content, and template previews all use one `LivePreview`
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component that renders the server's real `documentHtml` in a sandboxed
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double-buffered iframe — the on-screen paper is the same HTML puppeteer
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rasterizes for the PDF.
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## Known gaps / not yet wired
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- **Gmail is not connected in production yet** — until `gmail-connect` is run,
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document sends and auto-reminders queue to the manual dashboard queue and the
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disconnected banner shows.
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- **AWS cost pull is env-gated** — the scheduled and manual pulls run only when
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`AWS_ACCESS_KEY_ID` / `AWS_SECRET_ACCESS_KEY` are configured; otherwise usage
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is owner-entered by hand.
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- **APEX import is CLI-only** — no web UI for staging/commit.
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- **Reminders live on the Dashboard** — there is no standalone reminders page,
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and there is no separate documents-list page (documents are reached from the
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client ledger and the dashboard).
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- **A few tax/identity defaults are provisional** — the seeded company state code
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(`32`, Kerala) and several SAC codes carry "founder / CA to confirm" notes.
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