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Thomas Joise 343cc6795d feat(d28): Settings → Operations (SMS gateway URL, low threshold, ticket SLA) 
'All this should be db': the three knobs the new features used to read from code
defaults are now editable DB settings in one easy place — Settings → Operations
(owner). GET/PUT /settings/operations reads/writes sms.balance_api_url (SSRF-guarded
before store), sms.low_balance_threshold, ticket.sla_days. No release needed to
retune any of them; the app already resolves each from the DB with a safe fallback.

Co-Authored-By: Claude Fable 5 <noreply@anthropic.com>
 		4 days ago
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hq feat(d28): Settings → Operations (SMS gateway URL, low threshold, ticket SLA) 4 days ago
hq-web feat(d28): Settings → Operations (SMS gateway URL, low threshold, ticket SLA) 4 days ago